Emergency Ride Home

A primary reason cited by commuters for not riding public transit to work is the fear of being stranded without a ride home in an emergency. With Eco Pass, you can always count on a free taxi or accessible van ride home in the event of an emergency or unplanned schedule change.

Emergency Ride Home:

This service is available to employees who use Eco Pass to commute on VTA Bus, Light Rail or Paratransit from home to work. The cost of the taxi ride (excluding optional tip) is paid by VTA.

Situations that qualify for an Emergency Ride Home are:

Illness or injury to the employee or an immediate family member; unscheduled overtime requested by the employee's supervisor; other personal emergencies, at the supervisor's discretion.

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For more information, send an email to ecopass@vta.org
or call (408) 321-7519,
TDD only (408) 321-2330